# Business email on the right platform for you.

> Microsoft 365, Google Workspace or your own mail server with Kerio Connect. We help you choose, move the mailboxes without losing messages and put the domain in order, so your email gets through and fake email doesn't.

- Service: Managed business email
- Platforms: Microsoft 365, Google Workspace, Kerio Connect
- Domain: SPF, DKIM, DMARC
- URL: https://cloudfactory.it/en/services/business-email-microsoft-365-google-workspace-kerio/

## Email works, until it lands in spam.

Mailboxes on the website's hosting that fill up, messages to customers landing in spam, someone sending fake invoices in your name. Often the domain doesn't declare who may send email for it, and since 2024 Gmail and Yahoo require SPF, DKIM and DMARC from bulk senders. Meanwhile scanners, management software and the website send email from servers nobody remembers.

## We don't sell just one platform.

We manage mailboxes on Microsoft 365, Google Workspace and Kerio Connect servers, and the outgoing email of dozens of websites on Amazon SES. We can recommend the one you really need, and we look after it together with the rest of your infrastructure.

## From the choice to a domain in order.

1. **Choose the platform.** Microsoft 365 if you already work with Office and Teams, Google Workspace if you live in Gmail and Drive, Kerio Connect if you want your own server. We advise based on how you work, not on what we resell.
2. **Move the mailboxes.** We copy messages, folders, contacts and calendars before the switch, then move the domain in an agreed window and copy what arrived in the meantime.
3. **Authenticate the domain.** SPF with the real senders, DKIM on every platform, DMARC taken step by step from p=none to p=reject, reading the reports before each step.
4. **Put the senders in order.** Printers, scanners, management software, phone system and website: each with its own authenticated way to send. For websites we use Amazon SES, with sending allowed only from the site's domain.
5. **Management.** New users, leavers, shared mailboxes, archiving and backups, with a single point of contact.

## Mailboxes moved, domain locked down.

At the end you know which platform you use, who can send email for your domain and who manages it.

- Microsoft 365
- Google Workspace
- Kerio Connect
- Mailbox migration
- SPF, DKIM and DMARC
- Amazon SES for websites
- Relay for printers and software
- User management

## Every office has its own email.

- **Offices working with Office**: Microsoft 365 with Exchange Online, Teams and OneDrive, plus the email sent by the phone system and management software.
- **Teams working with Google**: Google Workspace with Gmail, Drive and shared calendars, migrated from hosting or from Microsoft.
- **Those who want their own server**: Kerio Connect, on site or in the cloud, with data where you decide and no ties to the big providers.
- **Groups with many domains**: A single authentication policy across all domains: for a group of laboratories we did it on eight.

## Before switching.

### Which platform suits us?

It depends on the programs you use every day and where you want to keep your data. We discuss it before any quote.

### Will we lose email during the switch?

No. Mailboxes are copied before the switch, the domain moves at an agreed time and anything arriving in the meantime is copied afterwards.

### What is DMARC and why does it matter?

It's the rule your domain uses to tell mail servers what to do with messages that fail SPF and DKIM. With p=reject, anyone trying to write in your name is rejected.

### Can we keep our address?

Yes. The domain is yours and stays the same: only where the email lives changes.

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Cloudfactory S.r.l., Rome. Contact: hello@cloudfactory.it
