# Custom software for SMEs, when Excel is no longer enough.

> Order portals, internal management systems and web apps built around your processes, instead of spreadsheets, email chains and half-used subscriptions. We build them with AI agents and human review, put them online and maintain them.

- Service: Custom software development
- For: SMEs, B2B companies, retail networks
- Tools: Laravel, Filament, AWS
- URL: https://cloudfactory.it/en/services/custom-software-smes-ai/

## A company grows, spreadsheets don't.

Orders that arrive by email and get retyped by hand, price lists in three versions, a generic management system that does half the job and a subscription for every missing piece. Until one day someone gets a row wrong, or the person who knew how the spreadsheet worked changes jobs.

## Whoever writes it also keeps it running.

We don't deliver software and disappear: we also manage servers, email and networks, today more than 110 servers and 320 domains. The software we write runs on infrastructure we know, with someone who answers if it stops. We've been working since 2011.

## One piece at a time, on real data.

1. **The process, not the features.** We start from how you work: who enters what, who approves, where the data ends up. Features come later.
2. **A first piece you can use.** We pick the part that costs you the most time and put it online first, on your data. The rest is added in modules.
3. **Built with AI, reviewed by people.** We write code with AI development agents: a portal for a tender was built that way, with human review of every change and automated tests before every release.
4. **Security from the start.** Permissions checked on the server, not in the browser, separate roles, data in a protected database. Shortcuts get paid for later.
5. **Online and maintained.** We put it into production on AWS, with backups and updates, and we keep looking after it.

## Applications for a specific job.

Web applications used from the browser, phones included, with an admin panel for the people who run them.

- B2B order portals
- Internal management systems
- Web apps that work offline
- Directories and profiles
- API integrations
- AI assistants on your data
- Admin panels

## Anyone with a process worth writing down.

- **Companies selling to companies**: Approved resellers, catalogue by season and material, orders with approval and export for production.
- **Retail networks and tenders**: Kits per employee, allowances approved by head office, paid reorders, several brands in one portal.
- **Field operations**: Apps that keep working when the network drops, like QR check-in for a live event.
- **Industry portals**: Profiles, certifications and CVs generated as PDFs, with a single login shared with the website.
- **Subscription software**: Architecture and security review before going into production.

## Before we start.

### How much does custom software cost?

It depends on what it has to do. That's why we start with a first module, quoted on its own: you see the result on your data before deciding the rest.

### Is software written with AI reliable?

The AI agent writes the code, people review it and automated tests check it at every change. The code goes through the same checks as any code written by hand.

### Does it connect to the tools we already use?

Almost always: invoicing, e-commerce, CRM, email, through APIs or exports. We check at the start, before the quote.

### Can it be funded with a grant?

Often, if the call lists software and digitalisation among eligible costs. We help you check and report on it.

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Cloudfactory S.r.l., Rome. Contact: hello@cloudfactory.it