# A connection that doesn't stop, even where fibre doesn't reach.

> Starlink where fibre doesn't reach, 5G as backup, fibre where it's available: we combine them with automatic failover, so if one line drops another takes over without anyone having to step in.

- Service: Redundant connectivity
- Lines: Starlink, 5G, fibre and FWA
- Network: VLANs, failover, UniFi access points
- URL: https://cloudfactory.it/en/services/redundant-connectivity-starlink-5g/

## A single line is a single point of failure.

A facility we worked with had a single 6 Mbit ADSL line for several floors. When the line drops, front desk, management software, VoIP phones and payments all stop, and often nobody notices until a customer calls. Outside the city fibre doesn't reach, and teams working with mobile units have no fixed line at all.

## The line is only the first piece.

In a facility over several floors we installed two Starlinks on two separate VLANs with failover and thirteen UniFi access points, replacing a 6 Mbit ADSL line. We also manage servers, email and cloud: when the line comes back, we know what has to restart and in what order.

## Two routes, always.

1. **Site visit and measurements.** We check what actually reaches your site: fibre, FWA, mobile coverage, clear sky for the satellite dish. We measure rather than trust the maps.
2. **Choosing the lines.** At least two lines on different technologies, so they don't fail for the same reason: fibre and 5G, Starlink and 5G, or two Starlinks on two VLANs.
3. **Automatic failover.** The router watches the lines and, if one stops responding, moves the traffic to the other. Satellite latency varies, so detection relies on connection loss rather than a single slow ping.
4. **Internal network.** Separate VLANs for offices, guests and devices, UniFi access points where coverage is needed, telephony and repeaters if the building needs them.
5. **Monitoring.** We know when a line drops, even if the failover worked and nobody noticed, and we open the fault with the carrier ourselves.

## Lines, routers and a network that holds.

We install the dishes, routers and access points ourselves, and document how the network is built.

- Starlink
- 5G routers
- Automatic failover
- Separate VLANs
- UniFi access points
- Mobile signal repeaters
- Line monitoring
- Network documentation

## Those who can't go offline.

- **Facilities outside the city**: Care homes, farm stays and hospitality where fibre doesn't reach and ADSL isn't enough.
- **Sites that can't stop**: Clinics and offices where front desk, management software and phones depend on the network.
- **Mobile units**: Vehicles and mobile units working wherever they're needed, with satellite and 5G as their lines.
- **Building sites and temporary offices**: A network ready quickly, without waiting for a fixed line to be activated.

## Before installing.

### Is Starlink good enough for an office?

Yes, for browsing, cloud and video calls. Latency varies more than with fibre, so we use it alone where there's no fibre and paired with another line where continuity matters.

### Is 5G enough as a backup?

For most offices, yes, if coverage is good. We measure it during the site visit, where the router will go.

### What happens to phone calls during the switch?

Calls already in progress may drop; new ones go out on the backup line. Everything else, browsing and applications, picks up again by itself within seconds.

### Do we need permission for the dish?

It depends on the building: shared ownership, restrictions, roof access. We check during the site visit and tell you what's needed.

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Cloudfactory S.r.l., Rome. Contact: hello@cloudfactory.it