A connection that doesn't stop, even where fibre doesn't reach.

Starlink where fibre doesn't reach, 5G as backup, fibre where it's available: we combine them with automatic failover, so if one line drops another takes over without anyone having to step in.

Service
Redundant connectivity
Lines
Starlink, 5G, fibre and FWA
Network
VLANs, failover, UniFi access points
The problem

A single line is a single point of failure.

A facility we worked with had a single 6 Mbit ADSL line for several floors. When the line drops, front desk, management software, VoIP phones and payments all stop, and often nobody notices until a customer calls. Outside the city fibre doesn't reach, and teams working with mobile units have no fixed line at all.

How we work

Two routes, always.

  1. 01

    Site visit and measurements

    We check what actually reaches your site: fibre, FWA, mobile coverage, clear sky for the satellite dish. We measure rather than trust the maps.

  2. 02

    Choosing the lines

    At least two lines on different technologies, so they don't fail for the same reason: fibre and 5G, Starlink and 5G, or two Starlinks on two VLANs.

  3. 03

    Automatic failover

    The router watches the lines and, if one stops responding, moves the traffic to the other. Satellite latency varies, so detection relies on connection loss rather than a single slow ping.

  4. 04

    Internal network

    Separate VLANs for offices, guests and devices, UniFi access points where coverage is needed, telephony and repeaters if the building needs them.

  5. 05

    Monitoring

    We know when a line drops, even if the failover worked and nobody noticed, and we open the fault with the carrier ourselves.

What we install

Lines, routers and a network that holds.

We install the dishes, routers and access points ourselves, and document how the network is built.

Starlink5G routersAutomatic failoverSeparate VLANsUniFi access pointsMobile signal repeatersLine monitoringNetwork documentation
Who it's for

Those who can't go offline.

Facilities outside the city

Care homes, farm stays and hospitality where fibre doesn't reach and ADSL isn't enough.

Sites that can't stop

Clinics and offices where front desk, management software and phones depend on the network.

Mobile units

Vehicles and mobile units working wherever they're needed, with satellite and 5G as their lines.

Building sites and temporary offices

A network ready quickly, without waiting for a fixed line to be activated.

Why Cloudfactory

The line is only the first piece.

In a facility over several floors we installed two Starlinks on two separate VLANs with failover and thirteen UniFi access points, replacing a 6 Mbit ADSL line. We also manage servers, email and cloud: when the line comes back, we know what has to restart and in what order.

FAQ

Before installing.

Is Starlink good enough for an office?

Yes, for browsing, cloud and video calls. Latency varies more than with fibre, so we use it alone where there's no fibre and paired with another line where continuity matters.

Is 5G enough as a backup?

For most offices, yes, if coverage is good. We measure it during the site visit, where the router will go.

What happens to phone calls during the switch?

Calls already in progress may drop; new ones go out on the backup line. Everything else, browsing and applications, picks up again by itself within seconds.

Do we need permission for the dish?

It depends on the building: shared ownership, restrictions, roof access. We check during the site visit and tell you what's needed.

Contact

What happens if your line drops today?

Tell us where the site is and what line you have today. We'll reply with a proposal for a site visit.

Email
hello@cloudfactory.it
Address
Viale di Trastevere 114, 00153 Rome, Italy