Development, integration, AI

Systems that talk to each other.And work for you.

Cloudfactory was born in Rome from an observation that recurs in almost every company: digital problems almost never come from what's missing, but from how the systems already in place talk to each other. Or don't. Infrastructure, data, business software, working tools.

The instinct is to add another piece. The value lies in the opposite, and that's the hard part: making what's already there work together, securely and under control. It's what we've done since 2011, across the whole stack: cloud, development, data, security.

About

A technical team, not a marketing agency.

The person who answers you is the same one who works on your systems: a single senior point of contact, a network of specialists when needed, AI built into the way we work.

We operate across CRMs, ERPs, business software, e-commerce platforms, cloud services, legacy databases and AI models. Our role is to make them one reliable, documented system. One that you own.

No vendor lock-in
Open source whenever possible. The code is yours: documented, portable, readable.
Separate, secure access
We don't ask for your credentials. We use dedicated accounts you can revoke any time.
IP stays with the client
What we build is yours. Tested, commented, ready for the team that comes after us.
What we do

Three areas, one technical partner.

Enterprise-grade performance and reliability, without the enterprise system-integrator bill.

Systems integration

The missing piece between your tools.

We connect CRMs, ERPs, e-commerce, business software and cloud services through APIs, middleware and custom data pipelines. Automations and sync flows that eliminate manual work.

  • Middleware and API gateways
  • ETL and real-time sync
  • Event-driven architectures
  • n8n, Make or custom automations
Development and AI

Web platforms and models that work on your data.

We build fast, SEO-ready web apps designed to grow with you. We integrate LLMs and specialized models where they deliver measurable outcomes.

  • High-traffic web apps and portals
  • RAG, agents and AI automations
  • Headless CMS and API-first
  • Technical SEO and Core Web Vitals
Cloud and support

Stable, monitored, documented infrastructure.

AWS and Google Cloud architectures, dedicated and hybrid servers. Backup, disaster recovery, monitoring and sysadmin support with clear SLAs.

  • AWS and GCP architecture
  • Backup and disaster recovery
  • 24/7 monitoring
  • Hardening and GDPR compliance
Systems integration

Your stack, finally in sync.

Most companies don't need more tools. They need the ones they already pay for to work together.

Orders, requests and messages, each in the right place
Integration example
Sources
SHShopifywebhook
WCWooCommercewebhook
GFGravity Formswebhook
WAWhatsAppwebhook
Cloudfactory Middleware
Event bus, API gateway, data pipeline
REST / GraphQL
Webhooks
AMQP / Kafka
SFTP / CSV
LLM routing
GDPR redact
Destinations
GCGestionale Customapi
DCDashboard Customapi
MCMailchimpapi
SLSlackapi
Observability
19:02:14SYNCshopify.order > gestionaleok
19:02:16AIwhatsapp.msg > slackok
19:02:19HOOKgravity.lead > mailchimpok
19:02:22SYNCwoo.order > dashboardok

Your stack will look different. The logic stays: one central layer, auditable and replaceable, that talks to everything.

110+
Servers managed
320+
Web domains
15+
Years in business
Tech

Open source, transparency, zero lock-in.

We pick tools with real communities, documentation and a plan B. When proprietary wins, we say so and explain why.

Cloud and infrastructure
  • AWS
  • Google Cloud
  • Cloudflare
  • Ubuntu
  • Docker
  • Terraform
Backend and data
  • Node.js
  • Python
  • PostgreSQL
  • MariaDB
  • Redis
  • Kafka
Frontend
  • React
  • Next.js
  • Astro
  • TypeScript
AI and automation
  • Anthropic
  • OpenAI
  • n8n
  • LangChain
  • Pinecone
Work

Notes from the workshop.

A few recent projects. Names and references are shared in person, on request.

HealthcareSoftware engineering

Custom clinical management systems.

Several management systems for healthcare facilities: patient records, operational flows, roles, dashboards. Built to measure, not generic vertical packages.

ReactMySQLTailwind
HealthcareAI and automation

A clinical voicebot in production.

An AI phone responder that doesn't miss an after-hours booking. A bridge between telephony and LLM, formal Italian, guided data capture, front-office handoff.

Realtime APITelephony bridgeLive dashboard
Travel and hospitalityCloud and infrastructure

Infrastructure and booking for a travel platform.

Infrastructure management and channel-manager integration for a tour-operating platform. The application is the client's; we run infrastructure, deploys and integration.

AWS EC2ForgeSESChannel manager gRPC
Cross-sectorData and analytics

Measurement you can trust.

Server-side tracking, GA4, consent management and technical SEO put in order: no conversions counted twice, no data lost after consent, no pages competing for the same searches. Site, GTM, Ads and CRM finally tell the same story.

GA4GTM server-sideSearch ConsoleSEMrushConsent Mode

Some of the work that matters most isn't public. By our clients' choice.

  1. 01

    RAG over confidential documents, inside the client's perimeter.

    Foundation models on AWS Bedrock that read and reason over confidential documentation, without the data ever leaving the client's cloud. Data residency, access control, compliance.

    Finance and public sector, AI and automation
  2. 02

    Connectivity where the network doesn't reach.

    Multiple aggregated Starlink links and VLANs to bring resilient, redundant, failover-ready networking to unserved areas. Network infrastructure in the field, not just in the cloud.

    Cloud and infrastructure, networking
  3. 03

    Email security, from setup to audit.

    SPF, DKIM and DMARC, gateway migration, deliverability and post-audit remediation across enterprise domain estates.

    Cross-sector, security and compliance
  4. 04

    An architecture that defends itself.

    On multi-account cloud, it detects and blocks credential abuse without waiting for a human: per-identity alarms, automatic disabling, IP-bound policies.

    Cross-sector, security and compliance
Contact

Tell us about your stack.

Drop us a couple of lines: what you're running, what doesn't work, where you want to be. We'll reply within one business day with a first technical read, free and with no commitment.

Email
hello@cloudfactory.it
Address
Viale di Trastevere 114, 00153 Rome, Italy